Product protection. Peace of mind.

About our Warranties

Warranty

Clear Touch Interactive (“Clear Touch”) provides the following Limited Manufacturer’s factory defect warranty to the original end users of its interactive flat panels (IFPs) and accessory equipment, including stands, mounts, PC modules, and wireless adapters (“Accessory Products”), when purchased directly from Clear Touch Interactive or through an Authorized Reseller Partner. Warranty period begins from the original date of purchase.

If a defect is confirmed in a product covered by this warranty, Clear Touch Support will provide the appropriate warranty remedy, which may include advanced replacement, replacement parts, or repair services at Clear Touch’s discretion. Verification and troubleshooting through the Clear Touch support ticketing system are required prior to authorization of warranty service. Covered warranty services are provided at no additional cost to the customer.

Exclusions

Damage to the IFP or accessory product that is caused by accident, misuse, loss, theft, abuse, negligence, alteration (including 3rd Party accessories), natural disaster, cosmetic damage, power surges, or unauthorized repair of the IFP or accessory product. This warranty does not extend to conditions arising from normal wear, usage conditions, or characteristics inherent to display technology.

Limitation of Liability

Clear Touch Interactive shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of, or inability to use, the product, including but not limited to lost profits, lost savings, lost data, or damage to other equipment. Installation or use of the product constitutes acceptance of the terms and conditions set forth in this warranty.

How to Get Warranty Service

GET IN TOUCH

Phone: 864-430-5658

Email: it@getcleartouch.com

Ticket: Support - Clear Touch