How To:

Push the application to all panels through Remote-Manage


1. Download To Management Device (Computer)

2. Login to Remote-Manage.com

3. Click Devices and Select Panels You Want To Update

SelectPanels
UploadAPK

4. Upload The Downloaded ".apk" File

5. Click The Send Command Button

Send

Video Instructions for Updating Software

FAQ

FAQ

• The App Install Command failed for some of our panels…

○ Check the Service Update log and confirm that all that panels are on

version 1.1.0.25


○ The panel needs a manual firmware reload to obtain some of the more recent features available through Command.

Please open a Support Ticket to ask for the firmware and provide the panel sizes in the Description field.




• When looking in the Service Update log, My 6000U series panel says "Update failed, Auto update unsupported, please upgrade manually.” What is going on?

○ The panel needs a manual firmware reload to obtain some of the more recent features available through Command. Please open a Support Ticket to

ask for the firmware and provide the panel sizes in the Description field.